Privacy Policy

Information We Collect

We collect information in several ways to provide and improve our services. This helps us deliver relevant content tailored to your needs as an Irish homeowner.

• Personal information provided during registration, including name, email address, and phone number
• Course enrollment data and learning progress tracking
• Usage analytics about which lessons you access and how long you spend on each topic
• Technical information such as your device type, browser, and IP address
• Feedback and communication data when you contact our support team
• Payment information processed securely through third-party payment providers

How We Use Your Information

We use the information collected to enhance your learning experience and provide better service. Your data helps us understand which home repair topics are most valuable and how we can improve our practical guidance on plumbing fixes, electrical safety, and general maintenance.

• To deliver course content and track your progress through modules
• To send you important updates about the course and new lessons
• To respond to your inquiries and provide customer support
• To improve our content and identify topics requiring more detailed instruction
• To comply with legal obligations and protect against fraud
• To analyze usage patterns and enhance overall platform performance

Your Rights and Control

You have the right to access, correct, or delete your personal information at any time. We respect your privacy and provide you with control over how your data is used. You can exercise these rights by contacting us directly with your request.

• Right to access all personal data we hold about you
• Right to correct inaccurate or incomplete information
• Right to delete your account and associated data
• Right to opt out of marketing communications
• Right to data portability in a structured, commonly used format
• Right to withdraw consent for data processing at any time

Cookies and Tracking

We use cookies to improve your browsing experience and understand how you interact with our course platform. These small files help us remember your preferences and keep you logged in securely. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

We use essential cookies for security and functionality, analytics cookies to track course engagement, and preference cookies to remember your settings. Third-party analytics services may also place cookies to help us understand user behavior and improve our home repair instruction materials.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored on secure servers with encryption protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via email or through a prominent notice on our website. Your continued use of our course indicates acceptance of the updated policy.